Delivery & Returns
Delivery
- Once ordered, your order will be delivered in 3-5 working days*
- Your delivery will be made between Monday and Friday, excluding bank holidays
- You’ll receive an email when your order has been dispatched, which will include your tracking number.
- Please visit Evri’s tracking page to Track Your Parcel.
- Please note Vouage delivers to all UK postcodes excluding British Forces (BF)
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery
Returns
- You have 30 days from when you receive your item to return it for a refund.
- If you’re unable to return it within the 30-day period, please let us know within the 30 days.
- Refunds will be made onto your original payment method (including gift cards) within 14 days of us receiving the return. Some banks may take up to 30 days to process the credit to your account.
- We don’t accept liability for items that get lost or damaged in transit back to us.
- Items must be unwashed and unworn, with all labels and tags still intact – unfortunately we can’t accept them in any other condition.
- Hygiene strips must be attached to swimwear.
- Items with a seal tag will only be accepted where it remains intact and undamaged.